Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Skinscanner website, applications, and services (the "Service"), operated by Skinscanner LLC. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. Provider Information

Skinscanner LLC 3833 Powerline RD Suite 201 Fort Lauderdale, FL 33309, USA United States Email: [email protected]

2. Description of the Service

Skinscanner is an AI-powered web application that performs automated visual analysis of skin images uploaded by users. The Service:

• provides informational, educational, and probabilistic outputs only,
• does not provide medical advice,
• does not provide medical diagnoses,
• does not recommend treatments,
• does not replace a licensed physician or dermatologist.

All results are generated automatically by algorithms and may be inaccurate or incomplete.

4. Eligibility

The Service is intended for individuals aged 18 years or older. By using the Service, you represent and warrant that:

• you are at least 18 years old, or
• you have verified parental or legal guardian consent where permitted by law.

5. User Accounts

To access certain features, you must create an account. You are responsible for:

• maintaining the confidentiality of your login credentials,
• all activities that occur under your account,
• ensuring that information provided is accurate and up to date.

Skinscanner may suspend or terminate accounts that violate these Terms.

6. User Content and Uploads

You retain ownership of all images and content you upload. By uploading content, you grant Skinscanner a limited, non-exclusive, worldwide license to:

• process and analyze the content,
• generate analysis results and reports,
• store the content as described in the Privacy Policy,
• improve the Service as described in the Privacy Policy.

You represent and warrant that:

• you have all necessary rights to upload the content,
• the content does not violate laws or third-party rights,
• the content is not misleading or fraudulent.

7. AI Training and Improvement

By default, uploaded images and related metadata may be used to improve Skinscanner's AI systems. You may opt out of this usage at any time in your account settings. After opting out:

• future uploads will not be used for AI training,
• data previously used may remain part of trained models and may not be removable.

9. Payments

Payments are processed by third-party payment providers. Skinscanner does not store full payment card details. You agree to provide accurate billing information and authorize charges according to your selected plan.

10. Refund Policy

Refunds are available only if:

• no scan has been started, and
• the refund request is made within 7 days of purchase by emailing [email protected].

Once a scan has been started or a report generated, the digital service is considered delivered and is not refundable, except where required by law. In case of verified technical issues preventing delivery, Skinscanner will provide a free rerun or equivalent replacement.

Refund Policy

11. Prohibited Use

You agree not to:

• use the Service for medical emergencies,
• upload images you do not have rights to,
• upload unlawful, harmful, or deceptive content,
• attempt to reverse engineer or disrupt the Service,
• misuse the Service for fraudulent purposes.

12. Intellectual Property

All software, algorithms, designs, text, and branding related to the Service are the intellectual property of Skinscanner or its licensors. You are granted a limited, non-transferable, non-exclusive right to use the Service for personal, lawful purposes only.

13. Disclaimer of Warranties

The Service is provided "as is" and "as available". Skinscanner makes no warranties regarding:

• accuracy or reliability of results,
• uninterrupted availability,
• suitability for any purpose.

14. Limitation of Liability

To the maximum extent permitted by law, Skinscanner shall not be liable for:

• indirect, incidental, or consequential damages,
• medical decisions made based on the Service.

Skinscanner's total liability is limited to the amount paid by you for the Service during the three months preceding the claim.

15. Indemnification

You agree to indemnify and hold harmless Skinscanner from claims arising out of:

• your misuse of the Service,
• your uploaded content,
• your violation of these Terms.

16. Changes to the Service or Terms

Skinscanner may modify the Service or these Terms at any time. Material changes will be communicated by updating the "Last updated" date.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Florida, United States. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Florida.

18. Contact

[email protected]